Description
RELEASE DATE: DECEMBER 21, 2026
ESTIMATED DURATION: 60 MINUTES
Federal Government Reclamations can put your institution at risk if not handeled timely and acturately. This webinar provides a comprehensive overview of the procedures financial institutions should follow when the federal government seeks to recover payments, typically following the death of a recipient.
ABOUT THE SUBJECT MATTER EXPERT
Jeff Duffy, Assistant Vice President, Education and Events, is responsible for producing and delivering payments education and training to Wespay members through workshops and webinars. With a passion for payments, he aims to build and share knowledge with members in effective and meaningful ways. He also supports members who reach out via our Payments Hotline, providing guidance while helping payments professionals on their journeys.
Prior to joining Wespay, Jeff spent over 12 years in various roles, including Branch Relationship Specialist, Contact Center Senior Representative, and Payments Department Team Lead. His most recent position was Payments Department Supervisor.
Jeff holds a Bachelor of Arts degree in Political Science from the University of Washington. He is an Accredited ACH Professional (AAP) and Accredited Payments Risk Professional (APRP). In addition, he was selected into Wespay’s Emerging Leaders in Payments Program in 2022 – 2023 where he worked closely with our leadership team to gain valuable career-developing skills.
As a Direct Member of Nacha, Wespay is a specially recognized and licensed provider of ACH education, publications, and support. Wespay is directly engaged in the Nacha rulemaking process, the Accredited ACH Professional (AAP) Program and the Accredited Payments Risk Professional (APRP) Program. Additionally, Wespay is partnered with ECCHO, as a designated Educational Partner for the National Check Professional (NCP) accreditation program.
LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

