Release date: September 18, 2018
Duration: 92 minutes
ACH Exception Item Processing can be confusing. It is important to understand the various processes surrounding ACH rules. Noncompliance with the rules may lead to violations and customer dissatisfaction. In this session ACH expert John Curtis will cover issues such as reclamations, return items, and Notifications of Change (NOCs). He will share tips and ideas other members have used to limit their liability and make their Operations more successful.
MEET THE PRESENTER
John Curtis has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.
As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever-changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds both the AAP and NCP accreditations.