Description
RELEASE DATE: AUGUST 10, 2026
DURATION: 50 MINUTES
Employees responsible for opening loan and deposit accounts play a key role in ensuring compliance with the Bank Secrecy Act (BSA).
This course provides a practical, role-based overview of BSA requirements, including:
- Customer Identification Program (CIP) requirements and procedures
- Customer Due Diligence (CDD) expectations and risk profiling
- Monitoring activity of high-risk members
- Identifying beneficial owners of legal entity members
- Office of Foreign Assets Control (OFAC) requirements
- Identifying suspicious transactions common to new accounts
Participants will gain a clear understanding of how these requirements apply in real-world account opening and servicing scenarios, helping to ensure accurate documentation, effective risk assessment, and proper escalation when concerns arise.
This course is one of three designed to be taken together to meet regulatory expectations that BSA training be tailored to each employee’s specific job responsibilities.
Other courses in this series include:
- All Staff Bank Secrecy Act Compliance (for all employees)
- Bank Secrecy Act Compliance for Frontline Staff (for branch staff)
Together, these courses provide a comprehensive, role-based approach to BSA training and help ensure your institution remains aligned with regulatory expectations.
SUBJECT MATTER EXPERT
Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.
LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.