Release date: September 7, 2016
Duration: 85 Minutes
As more credit unions both receive and originate ACH entries, it’s vital that management, operations and member services staff uderstand the ACH network, applicable rules and associated risks. This ACH Basics session will focus on the fundamentals of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process. In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments or revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and front line staff.
Get answers to these common ACH questions:
- How does the ACH Network work and who are the parties?
- What are my responsibilities within this payment channel?
- How can I assist members who have been debited without authorization?
- How does direct deposit settlement work?
MEET THE PRESENTER
As SVP of Training and Education, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape.
John came to WesPay with over 25 years of banking experience and has held positions in Branch Management, Corporate Training and Development, Information Systems and Treasury Management. Before coming to WesPay, John dedicated the previous 14 years of his career to the Payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. During this time, John served in various volunteer roles including Chairman of WesPay’s Education Committee and serving as a board advisor. He also served as past Chairman of the Board of Payments Resource One. John has been featured in American Banker and is a member of the American Bankers Association Taskforce on Payments Law. John holds the AAP and NCP accreditations and has lectured frequently on payments topics including; industry trends, legal issues, emerging technologies, compliance and risk.