RELEASE DATE: MAY 1, 2023
ESTIMATED DURATION: 90 MINUTES
Benjamin Franklin once said “Nothing is certain except death and taxes”. As a financial institution, the credit union must be prepared to deal with accounts when an accountholder has died. Although the rules on this are pretty straightforward in most cases, complications can arise from time to time to make handling these accounts more difficult. In this webinar we review the processes in place for handling accounts held by individuals, joint owners, pay on death payees, trusts and other non-natural person owners and more. For instance, what happens when there is a named beneficiary and a representative of the estate? Or when a beneficiary is also deceased? Who controls the account after the death of a trustee? Is a Power of Attorney for the decedent still valid? You will find the answers to these and many other questions in this webinar.
This webinar is for anyone handling decedent accounts, front line staff, branch managers, call center employees, audit and compliance.
MEET THE PRESENTER
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has been helping financial institutions with the development of compliance programs since 2000. She provides compliance training all over the country for various trade associations and financial institutions, and also speaks at numerous financial institution conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools and conducts dozens of webinars for organizations throughout the country.