Release date: July 9, 2019
Duration: 90 minutes
Our credit union motto “People Helping People” is especially significant when elder or dependent adult members are targeted by financial predators. Your intervention may be your elder members’ only line of defense. If one of your elder members were being victimized, would you recognize it? Would you know what to do about it?
Even though the number of reported elder abuse cases has risen dramatically in the last decade, too many cases still go unrecognized and unreported. Let credit union compliance expert Mary-Lou Heighes show you what to look for, what steps you can take, and what steps you must take when you suspect an elder or dependent adult member is being financially victimized.
You’ll focus on:
- Exactly what is elder and dependent adult financial abuse?
- What “red flags” can help you identify it?
- If you suspect or witness elder financial abuse, how do you report it?
- What is your credit union’s liability for reporting elder financial abuse?
- Is there any liability to the credit union if you don’t report it?
MEET THE PRESENTER
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has been helping financial institutions with the development of compliance programs since 2000. She provides compliance training all over the country for various trade associations and financial institutions, and also speaks at numerous financial institution conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools and conducts dozens of webinars for organizations throughout the country.